Shipping policy
Order Processing Time
Orders are processed within 24 hours (next business day). after payment confirmation. During limited drops or high-volume periods, processing times may extend slightly.
Shipping Time
Delivery timelines depend on the shipping location and courier partner. Estimated delivery time is 5–10 business days within India after dispatch.
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Delays
Unexpected delays may occur due to high order volumes, logistical constraints, or courier-related issues. Lost Divvinity is not liable for delays once the package has been handed over to the courier partner. We appreciate your patience during such circumstances.
Shipping Address Accuracy
Please ensure that your shipping address, contact number, and other details are accurate at checkout. Lost Divvinity is not responsible for delayed, lost, or undelivered shipments resulting from incorrect or incomplete information provided by the customer.
Contact Information
For any shipping-related queries, you may contact us at:
Email: lostdivvinity@gmail.com
Phone: +91 6291825853
Office: 5th Floor, 83, Shyama Prasad Mukherjee Rd, Devi Market, Manoharpukur, Kalighat, Kolkata – 700026